Managing bookings

Bookings shows all appointments, tickets and rentals in a month, week or day calendar or as a list. Filter by Type, Service / event and Staff, search for a customer or show cancelled bookings. Open requests appear at the top.

Add a booking by hand

1. 1Click Add booking (or click a day in the calendar).
2. 2Choose the service or event, the staff member, date and time. For classes choose the places, for rentals the dates, for events the tickets.
3. 3Use Find existing customer to fill in name, email and phone, or enter a new customer.
4. 4If needed, Ignore working hours allows any time; overlaps with other bookings are still not possible.
5. 5Click Book. Bookique sends the confirmation if the email is filled in.

Booking details

Click a booking to see the customer, the answers to your questions, the order, the price and all emails with their status. There you can:

• Move – choose a new staff member, date and time; with Inform the customer by email the customer gets a new confirmation.
• Cancel booking, mark it as No-show or Mark as completed.
• Delete booking – only for wrong entries; the booking and its scheduled emails are removed for good.

Statuses: Reserved (in the cart, not yet paid), Confirmed, Completed, Cancelled, No-show, Expired and Conflict (the order arrived after the time was taken – agree a new time with the customer).