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Customer portal

Customers see their bookings, add them to their calendar and cancel or move them themselves.

Every booking email contains a link to manage the booking. Customers can also sign in with their email address: they get a login link and see all their bookings – without a password.

Link to manage the booking in the email
Requesting a login link with the email address
Email with the login link
My bookings page with upcoming bookings
My bookings: move, add to calendar, cancel.

Move or cancel

Depending on your settings, customers move the appointment to another free time themselves or send a request to move it. Cancelling works the same way. Changes are possible up to the number of hours you set under Settings → Changes by customers; you get an email for every change.

Managing a single appointment
Choosing a new time
Appointment moved
Asking to move a booking
Move request sent

Screenshots show the app in English.

Need help?

Write to support@cronema.com – we answer in English and German.

Install Bookique